Love Your Website & It Will Love You Back

Your car, house, office or shop all need regular maintenance. Your website is no different.

With more than 10 years building businesses through online platforms, we’ve seen the good, the bad and the terribly ugly.

Think hosting companies that suddenly go bust. Hacked websites sending offensive emails to thousands of people on your behalf. Worst case scenario? Waking up one morning to find a “dick pic” replacing your homepage.

Unfortunately, the risks are out there. And while you’re investing thousands of pounds creating your website (or as we call it – your online marketing tool), without the proper care – over time, something is bound to happen.

When it will, you need to be able to recover lost files, adapt and get back swiftly online.

Whether it’s through us, on your own or someone else, we urge you to get this in order for your business’s sake.

We’ve got you covered.


Cleaning Service

Think of us like Mr Muscle for your website. We’ll make sure your site is cleaned up and optimised. We’ll update your software and fix broken links, helping you run your business smoothly.

Security Guard

We’ll be your website’s Kevin Costner and guard it 24/7. Our Enterprise-grade security features will protect your asset from potential hackers and attacks, report any suspicious activity and track your website’s uptime.

IT Department

Like your trusted, geeky IT guy backing up your files and answering your technical questions, we perform nightly backups with the ability to restore in minutes. We’re just an email away to answer any questions.

Business Consultant

Just call us Alan Sugar; we offer full training, making sure everyone is on the same page. We help you set up goals and milestones with strategy sessions, monthly reports and online training. We’ll work with you to grow your business online.

Starter

£89

Per Website Per Month
  • Monthly Software Core Secure Upgrades
  • Monthly Software Plugin Secure Upgrades
  • 1 Hour of Monthly Support Tasks
  • Further Tasks & Upgrades for £60ph
  • Nightly Website Backups w/ Restore
  • Enterprise Grade Network Security
  • Database Cleaning & Optimisation
  • Uptime Monitoring & Performance Scans
  • Training Video Updates
  • Monthly Maintenance Report
  • Cancel Anytime, No Long Term Contracts
  • SSL Certificate Support
  • Available for Woocommerce & WPML
  • Weekly Backup to Amazon’s Secure Server
  • Scan and Fix Any Broken Link
  • Strategy, Coaching & Advice Sessions
Start Now!
Ideal for small businesses with informative or portfolio websites

Elite

£780

Per Website Per Month
  • Weekly Software Core Secure Upgrades
  • Weekly Software Plugin Secure Upgrades
  • 10 Hours of Monthly Support Tasks
  • Further Tasks & Upgrades for £45ph
  • Nightly Website Backups w/ Restore
  • Enterprise Grade Network Security
  • Database Cleaning & Optimisation
  • Uptime Monitoring & Performance Scans
  • Training Video Updates
  • Monthly Maintenance Report
  • Cancel Anytime, No Long Term Contracts
  • SSL Certificate Support
  • Available for Woocommerce & WPML
  • Weekly Backup to Amazon’s Secure Server
  • Scan and Fix Any Broken Link
  • Strategy, Coaching & Advice Sessions, every 2 weeks
Start Now!
Ideal for growing businesses and online platfroms who need a digital partner at their side

Choose Your Plan


  • Software Core Secure Upgrades
    Peace of mind that your website software is always up to date.
  • Software Plugin Secure Upgrades
    Peace of mind that your website software is always up to date.
  • Monthly Support Tasks
    Email support when you need it. Can be used for problems, questions and content updates.
  • Further Tasks & Upgrades
    Up to 25% off for businesses who want to excelerate growth and add new features.
  • Nightly Website Backups w/ Restore
    Secure backups so your site can be restored quickly if anything goes wrong.
  • Enterprise Grade Network Security
    Constant security monitoring to keep any nasty intruders out.
  • Database Cleaning & Optimisation
    Regular cleaning of your website to keep it running fast and smooth.
  • Uptime Monitoring & Performance Scans
    24/7 monitoring to make sure your site is always available for your customers.
  • Training Video Updates
    Video tutorials so you'll never feel like you're on your own.
  • Monthly Maintenance Report
    Monthly reporting so you can rest assured everything is under control.
  • Cancel Anytime, No Long Term Contracts
    Nothing to lose with no minimum contracts.
  • SSL Certificate Support
    Ensuring secure payments while keeping google happy.
  • Available for Woocommerce & WPML
    For the extra attention needed for businesses who rely on their website for direct revenue.
  • Weekly Backup to Amazon's Secure Server
    a 2nd layer of assurance your information is safely resting with one of the best platforms out there.
  • Scan and Fix Any Broken Links
    Scans for broken links so we keep the search engines happy.
  • Strategy, Coaching & Advice Sessions
    Regular contact for accountability and advice so you know you're not barking up the wrong tree.

Starter

£89per month, per website
  • Monthly
  • Monthly
  • 1hour
  • £60ph

Premium

£195per month, per website
  • Monthly
  • Monthly
  • 3hours
  • £55ph
  • Monthly

Elite

£780per month, per website
  • Weekly
  • Weekly
  • 10hours
  • £45ph
  • Every 2 weeks

Frequently Asked Questions


An Online Care package saves you time administering one of your business’ most valuable asset. They are specifically designed to keep your website running smoothly and protected.
Our care plans are designed to be monthly plans and as such we reserve your place in our queue and resources each month, therefore it does not rollover for our Starter ($99) and Premium ($249) plans. You can take comfort in the fact that what you will request within that 1-3 hours of time (depending on your plan) will be addressed by our team with immediate attention.

Our Elite plan ($499) allow for the 10 hour time to rollover up to 1 year from their signup date, when it will reset.

Our website care plans are preventative care, so we do our best to prevent anything from happening. However in the event that your website has a major issue, we will be there by it’s side communicating with the web hosting company on your behalf. We do not make guarantees that your website will not be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
Email is our preferred form of communication and provides the quickest response. However, we know brainstorming and strategy work best on the phone or on a video call. These consulting calls are reserved for our Premium and Elite care clients. These calls help websites achieve their goals and reach a broader audience. Many times clients use this time for online screen-share training or planning/implementing the next move on their marketing strategy.
Sometimes it can seem like WordPress releases a new version or patch every second day. This is a good thing, as popular as WordPress is with business owners like you, it is equally popular for hackers to have a good go. That is why updating WordPress with each version is the single best way to ensure you are protected.

Woocomerce and WPML (Shopping platforms and multilingual websites) are feature-rich applications that are added to your website to allow extra functions. 

Because they are major add-ons, they integrate with your website in a deeper way, on various endpoints.

Therefore, they require extra attention when maintaining the platform, more testing and more risk when performing updates.

Due to these reasons, we require that Woo and WPML based websites will take the Premium or Elite plans.

When there are new updates to the above add-ons, we will schedule a specific time during low traffic hours, for us to review and update your website.

No, we don’t provide email support. The reason behind this is that we want to focus on one thing and do that one thing really well – Your website. We strongly recommend you use Google Apps for Work or Microsoft Office 365 to host your email.

Yes, you can.
If you’re not sure or if you want to see for yourself what we can do for you, you can start with a basic plan and upgrade at a later date.

Of course you can, after we build the site you are handed the keys and you are in control. Before you decide, a couple of questions to consider: do you service your car yourself? Do you have time? Wouldn’t you rather be focusing on your business?
Well, Yes and No. We will always be here to help out, though we can’t be on call. That wouldn’t be fair to the clients subscribed to our service. You will miss out on the little extras we provide to our subscribed clients, though these are always available to purchase if and when you need them.

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to ask@acedigital.london, and we will immediately stop the next payment.

30 Day Satisfaction Guarantee


With every maintenance service, the value truly shines in times of crisis. 

We strive to become an extension of your business, bringing structure and logic to the, sometimes overwhelming, digital world. But let us prove it.

If you feel that we haven’t delivered to your expectations after 30 days, you’ll get a full refund.

We can’t wait to become your partner. 

Choose your plan

Happy Clients


  • “Best customer service ever! Not only are these guys the best to work with, but when I made a major error, and made our entire homepage disappear (and was totally freaking out) I just gave Vito a call and within less than 30 seconds he sorted the whole thing out. Major thumbs up for Vito and his team!”

    Nitzan Regev-Sanders
    The Creative Copywriter

  • “I work for a very large non-profit and we have a number of websites. I have worked with MANY companies in the past and bless the day we found Ace!! They are seriously the best in the business. Super fast turn around time! customer service goes above and beyond all day, everyday! Vito and his team are the simply amazing! Great people, great service, professional and accurate – what else can you ask for! Thank you Vito and the entire Ace team!”

    Dov Hirth
    ALEH

  • “I have worked with Vito on a few projects and can say without a doubt that it has been a positive experience. Throughout our website development, he gave us advice and listened attentively to what we wanted and how we wanted it. This attention to detail and hands on approach put us at ease. Working with Ace Digital is a joy, their hard working nature means that you are always guaranteed to get top notch work, on time, every time.”

    Gabriel Marquez
    M25 Movers

Upgrade Your Workflow

Drag to see a before and after representation of your dashboard.

Having a clean dashboard and sidebar, showcasing only the things that matter, will speed up the work with your site, reduce confusion for you and your team members and most importantly, this will block the sections that need a pro – eliminating your ability to harm your own website.

Choose your plan

Included In Your Plan

Hover or tap (mobile) a ticket for more details.


Safe Software Upgrades

Monthly - Starter/Premium
Weekly - Elite

Software Core Secure Upgrades

Peace of mind that your website software is always up to date.

Compare all plans

Safe Plugin Upgrades

Monthly - Starter/Premium
Weekly - Elite

Software Plugin Secure Upgrades

Peace of mind that your website software is always up to date.

Compare all plans

Monthly Support

Starter - 1 hour| Premium - 3 hours
Elite - 10 hours per month

Minor Monthly Support Tasks

Email support for problems, questions and content updates.

Compare all plans

Further Tasks & upgrades

Starter - £60ph | Premium - £55ph
Elite - £45ph

Further Tasks & upgrades

Up to 25% off for businesses who want to accelerate growth and add new features.

Compare all plans

Website Backups w/ Restore

Every night

Nightly Website Backups w/ Restore

Secure backups so your site can be restored quickly if anything goes wrong.

Compare all plans

Network Security

Enterprise Grade

Enterprise Grade Network Security

Constant security monitoring to keep any nasty intruders out.

Compare all plans

Database Cleaning & Optimisation

Database Cleaning & Optimisation

Regular cleaning of your website to keep it running fast and smooth.

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Training Video Updates

Up to 20 hours of websites, SEO and Analytics training

Training Video Updates

Video tutorials so you'll never feel like you're on your own.

Compare all plans

Monthly Maintenance Report

Track security, performance and how we're doing

Monthly Maintenance Report

Monthly reporting so you can rest assured everything is under control.

Compare all plans

Cancel Anytime

No Long term contracts

Cancel Anytime, No Long term contracts

Nothing to lose with no minimum contracts.

Compare all plans

SSL Certificate Support

Secure transactions and data protection

SSL Certificate Support

Essential for eCommerce and membership sites, ensuring secure payments while keeping google happy.

Compare all plans

Uptime & Performance Scans

24/7 tracking

Uptime Monitoring & Performance Scans

24/7 monitoring to make sure your site is always available for your customers.

Compare all plans

Backup to AWS

Weekly Backup to Amazon's Secure Server

Backup to AWS

Assurance your information is safely resting with one of the best platforms out there

Compare all plans

Scan & Fix any Broken Links

Scans for broken links so we keep the search engines happy.

Scan & Fix any Broken Links

Prevent your visitors’ frustration - scan for broken links so we keep the search engines happy.

Compare all plans

Strategy & Advice Sessions

Premiun - Monthly
Elite - Every 2 weeks

Strategy & Advice Sessions

Regular contact for accountability and advice so you know you're not barking up the wrong tree.

Compare all plans

We offer more than website maintenance.
We supply the tools and knowledge for growth.


Choose the right plan for your business